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Streamline Call Center Functions For Greater Profitability
Call centers have become important strategic business tools. A well-managed call center
can serve customers quickly, efficiently, and cost-effectively, providing an important
competitive advantage.
With its server-based Automatic Call Distribution (ACD) features, the Strata CTX670 system
lets you effectively allocate inbound calls among your call-handling agents. Strata
CTX670s flexible new ACD solutions enable your employees to focus on performing
productive tasks and providing excellent customer service. Your call center will operate
at peak efficiency, increasing revenues as a result.
Communicate With Ease
While Strata CTX670 is technologically advanced, its designed to be easy to use.
That means your employees will get the most out of the systems powerful
communication capabilities:
Intuitive interface matches the way your employees naturally use
the telephone.
Displays simple instructions including voice mail controls on the
telephones LCD screen.
Enables employees to use sophisticated features with minimal training.
Save lots of time by executing frequently used calling features at the touch
of one button. User-programmable buttons make it a snap!
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