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Digital Telephone Systems by Toshiba Telephone Systems The Strata family of digital business telephone systems is a market leader in providing innovative telecommunication solutions to your business needs. With advanced features and modular growth, the Strata CTX can be configured as a Key, Hybrid, or PBX telephone system, providing you the ultimate in feature operation and configuration flexibility. No matter what your company's size and requirements, Toshiba has the right telecommunication system for you. STRATA CTX670 - Telephone system supporting up to 672 ports for users requiring 50 to 560 telephones. STRATA CTX100 - Telephone system supporting up to 112 ports for users requiring 8 to 72 telephones. STRATA CTX100-S - Telephone system supporting up to 16 ports, and expandable to full Strata CTX100 capacity. STRATA CTX28 - Telephone system supporting up to 16 ports, six CO lines, and two analog station ports. STRATA DK424i - Telephone system with up to 200 outside telephone lines or 336 telephones. STRATA DK40i - Telephone system with up to 12 outside telephone lines and 28 telephones. STRATA DK14 - Telephone system with up to 4 outside telephone lines and 8 telephones. Digital Telephones and Consoles - Speakerphones, cordless phones, wireless phones and PC consoles. Toshiba business phones are world class and designed to meet the demands of your growing business.


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Toshiba CTX 670 Overview About Toshiba Digital Solutions Division Toshiba Strata CTX 100 Overview Toshiba Strata CTX 100-S Overview Toshiba DK424i Phone Systems Toshiba DKT Phones Info
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Toshiba Business Telephones for Small / Medium / Large Businesses
Toshiba CTX 670 Overview and Information
CTX 670 Overview Menu
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Features of CTX 670
Toshiba Phone FamilyComputer Telephony Integration (CTI)*

• Industry Standard CTI
Strata CTX systems fully support TAPI—the industry-standard method of desktop Computer Telephony Integration, enabling you to enjoy the full range of advanced CTI benefits.

• Desktop CTI Link
Call information relative to a particular digital telephone can be passed to a desktop PC via a USB connection to the telephone. Various TAPI applications can be accomplished using commercially available PIM application software such as ACT!™ or GoldMine™. Toshiba StrataLink middleware greatly enhances the use of the basic TAPI interface, allowing you to customize the call-control functions of your PC application with many value-added capabilities.

• System CTI Link
Strata CTX670 also supports CTI applications through an industry-standard Computer Supported Telephony Application (CSTA) open architecture interface (OAI) link that connects a PC application server to the Strata CTX670 via an Ethernet LAN connection. This provides call control functionality and telephone support for advanced Call Center, IVR, CRM, and other applications. A Software Developers Kit (SDK) will be available for outside vendors to make their applications work in an “open architecture.” The SDK contains a CSTA to TAPI Telephony Service Provider Interface (TSPI) for third party TAPI applications.

• Caller ID Applications
The most popular CTI applications involve Caller ID and automatic caller information retrieval from a database. When the phone rings, the telephone’s LCD displays the caller’s telephone number, and the TAPI PC application displays the caller’s file. This saves time and enables you to provide fast, accurate, personalized service to callers.

• Some feature implementation may require additional auxilliary equipment.


Voice Over Internet Protocol (VoIP)*

• Cost-effective VoIP Applications
Toshiba Strata CTX telephone systems integrate with voice over IP telephony gateway products that provide service-enhancing and cost-effective applications for customers with multiple offices. You benefit from much greater call center effectiveness, improved customer service, and office-to-office toll bypass calling that saves substantial cost.

• Toll Bypass
Voice and fax traffic between a main office and branch office, normally routed through the public switched telephone toll network, is instead carried via the Internet or a private intranet. Cost savings result from eliminating long distance toll charges between these locations, especially for international calls.

• IP Call Center
One of the major expenses of a call center is the cost of incoming 800 lines. The VoIP telephony gateway solution can produce substantial savings by reducing incoming calls on 800 lines. You can set up local point of presence (POP) locations enabling geographically dispersed customers to dial a local access number and access the gateway. The VoIP system routes these calls via a private IP network and/or the public Internet to the call center, instead of dialing a central 800 number. As a result, these incoming calls become local calls for customers, preventing your company from incurring 800 toll charges for these calls.

* Some feature implementation may require additional auxilliary equipment.

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