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Digital Telephone Systems by Toshiba Telephone Systems The Strata family of digital business telephone systems is a market leader in providing innovative telecommunication solutions to your business needs. With advanced features and modular growth, the Strata CTX can be configured as a Key, Hybrid, or PBX telephone system, providing you the ultimate in feature operation and configuration flexibility. No matter what your company's size and requirements, Toshiba has the right telecommunication system for you. STRATA CTX670 - Telephone system supporting up to 672 ports for users requiring 50 to 560 telephones. STRATA CTX100 - Telephone system supporting up to 112 ports for users requiring 8 to 72 telephones. STRATA CTX100-S - Telephone system supporting up to 16 ports, and expandable to full Strata CTX100 capacity. STRATA CTX28 - Telephone system supporting up to 16 ports, six CO lines, and two analog station ports. STRATA DK424i - Telephone system with up to 200 outside telephone lines or 336 telephones. STRATA DK40i - Telephone system with up to 12 outside telephone lines and 28 telephones. STRATA DK14 - Telephone system with up to 4 outside telephone lines and 8 telephones. Digital Telephones and Consoles - Speakerphones, cordless phones, wireless phones and PC consoles. Toshiba business phones are world class and designed to meet the demands of your growing business.


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Toshiba DK40 Upgrade DK424i Overview Toshiba CTX28 Overview Toshiba Strata CTX670 Toshiba CTX Digtal Phones and Console Systems Computer Telephony Integration Toshiba Voice Over IP Converged Network Solutions
Toshiba CTX 670 Overview About Toshiba Digital Solutions Division Toshiba Strata CTX 100 Overview Toshiba Strata CTX 100-S Overview Toshiba DK424i Phone Systems Toshiba DKT Phones Info
Toshiba DKT Phones Prices		 Toshiba Computer Telephony
Toshiba Strategy Voice Processing
Toshiba Business Telephones for Small / Medium / Large Businesses
Toshiba - Strata DK424i Business Telephone System
Toshiba DK424i Phone Systems
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Computer Telephony Integration (CTI)

Synchronizes telephone calls with computer applications and screen displays.

CTI applications like caller identification, automated dialing and automated call routing enable your employees to handle calls with maximum efficiency.

Dramatically improves call center effectiveness.

Creates an integrated business information system that increases productivity and reduces costs.
Strategic Advantages For Your Call Center
The Strata DK424i system is specially designed to provide the many benefits of Automatic Call Distribution (ACD), allowing you to distribute inbound calls among groups of call-handling agents. By managing your call center with Strata DK424i's advanced tools, you'll enable your employees to focus on their core responsibilities: maximizing productivity and improving customer-service quality.

Here's how Strata DK424i's powerful call-center solutions can provide you with a competitive advantage:

Efficient call handling through automated call processing.
Faster response to callers.
Effective handling of call traffic during peak hours.
Complete back-up coverage during heavy call volumes.
Ability to accurately forecast call center staffing and facility needs.
Effective management of the lines serving your call center.
Stimulate sales by communicating pre-recorded information to callers while they're on hold.
Enhance your call-center supervisor's ability to train, assist and evaluate the performance of agents, plus make immediate management decisions.
Easily produce reports containing critical information and statistics on each agent's performance, call center group activity and system status.
Keep Your Return On Investment Growing

Open architecture design for easy adaptation to new technological advancements.

Modular growth "building block" design saves substantial cost by enabling you to upgrade performance and capacity as needed, without significant capital outlays.

Migration and compatibility allows you to reuse telephones from smaller and/or older Strata DK systems.
Comprehensive Features Simplify Communication

Easy-to-use interface created with end-users in mind.

LCD feature prompting makes feature access and use easier by displaying simple, clear instructions on the telephone's LCD screen.

Reduces training time and makes sophisticated features less intimidating.

User-programmable buttons automatically perform feature operation sequences at the touch of a button, saving time on every call. Ideal for frequently used features.
Cost-Saving Solutions Built In

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