Toshiba Strategy Voice
Processing
Intro
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 Call Recording
During a call, you can record the conversation into your voice mailbox using the Toshiba
Strata CTX business telephone system. This feature is ideal for keeping a record of
important phone calls for future reference, and for capturing detailed information you may
need to assure accuracy in correspondence, reports, etc. Starting and stopping a recording
is as easy as pressing one key. Convenient pause and restart features enable you to review
details of the conversation at your own pace.
Stratagy IVP8
Integrated voice processing circuit card supporting
2 to 8 ports
The Stratagy IVP8 integrated circuit card installs directly into the Toshiba Strata DK or
Strata CTX telephone system, offering an economical voice processing solution for small to
medium-size businesses. Stratagy IVP8 supports up to eight ports on a single circuit card
that includes Toshiba’s state-of-the-art embedded processing technology and
CompactFlash® memory. These features provide high performance, superior reliability, and
consistent data integrity throughout the system.
Stratagy IVP8 Features and Benefits
Stratagy IVP8
(Integrated voice processing circuit card supporting 2 to 8 ports)
Call Recording
During a call, you can record the conversation into your voice mailbox using the Toshiba
Strata CTX business telephone system. This feature is ideal for keeping a record of
important phone calls for future reference, and for capturing detailed information you may
need to assure accuracy in correspondence, reports, etc. Starting and stopping a recording
is as easy as pressing one key. Convenient pause and restart features enable you to review
details of the conversation at your own pace.
Automated Attendant
This feature answers incoming calls, enabling employees to focus on their main job
responsibilities. Automated Attendant streamlines operational efficiency by allowing
callers to route their own calls and leave messages without receptionist assistance. The
caller simply enters the mailbox number of the person they’re calling, and the call
is handled based on that person’s specific mailbox configurations – from dialing
another extension to screening the call to executing an IVR application. These
capabilities make your telephone system work harder for you.
Call Routing
When a caller enters the specific extension or department they want, the call is
automatically routed. Callers can easily find a person’s extension by using the
company directory feature. If an extension is unanswered or busy, the call can be
automatically routed to another extension or an operator. If all called extensions are
unavailable, callers can hold, hang up, or leave a message. The system also detects fax
tones and transfers those calls to a fax machine. Automated routing enables your staff to
focus on tasks other than directing calls.
Telephone Answering
When an employee is unavailable or busy, Stratagy can take messages. Each employee can
record up to seven personal greetings for his/her mailbox, with specific greetings
scheduled to play at various times of the day. This ensures that callers hear accurate
information 24 hours a day, 7 days a week. When extensions are busy or do not answer,
Stratagy automatically plays the appropriate greeting. The caller is offered the choice of
leaving a message, calling another extension, holding, or being transferred to an operator
for assistance.
Voice Messaging
Stratagy IVP8 users can manage voice messages with ease. You have total control over your
messaging by simply pressing specific telephone keys. The Stratagy system saves time by
letting you replay, skip forward or backward within a message, delete, pause, control
playback speed and volume, play messages in order of priority, and much more. You can also
share information by forwarding a message to other Stratagy users, and attach your own
voice comments. You can even customize they way you’re notified of messages, from
receiving a pager alert to indicating urgent status. Plus, you’ll maximize efficiency
by creating folders for different types of messages.
Stratagy Flash
Stand-alone voice messaging system providing 2 or 4 ports
The Stratagy Flash is a stand-alone, two- or four-port, solid-state voice processing
system. Stratagy Flash provides sophisticated features with only minimal investment and
administrative support required. As a result, Stratagy Flash is the ideal voice processing
solution for small businesses with fewer users and relatively low call volumes. The
system’s CompactFlash® memory provides high data integrity and consistency, and the
compact unit can be easily installed on a table or wall.
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