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 Strata CTX VoIP Applications and Benefits
Toshiba Voice over IP gateway products are intended for use by smaller and medium size
organizations with multiple geographically dispersed locations. This enables them to take
advantage of the toll bypass long distance cost savings.
Using these Voice over IP gateway and extender products, customers can route both voice
and fax traffic through any new or existing Wide Area Network (WAN) infrastructure, such
as point to point, Frame Relay, a Virtual Private Network (VPN), or even the public
Internet. Customers receive the benefits of sharing bandwidth while combining voice and
fax into one long distance carrier network. This eliminates the need to maintain separate
networks, improves overall business operation, and produces substantial cost savings.
Toshiba Voice over IP gateway products provide a seamless bridge between the public
switched telephone network and a TCP/IP network. The gateway eliminates the costs and
inconvenience of maintaining separate networks by creating one voice and fax long distance
carrier. The gateway is transparent to the users so there are no changes in the way they
place voice or fax calls. The gateway uses current telephones, host telephone systems, fax
machines, routers, wiring, LANs, and WANs, so no additional infrastructure equipment is
required.
Using Toshiba Strata systems with VoIP solutions, customers receive the benefits of much
greater call center effectiveness and customer service capabilities that improve their
business operation.
Cost-effective VoIP applications.
Toshiba Strata CTX and Strata DK telephone systems integrate with Voice over IP telephony
gateway products that provide service enhancing and cost effective Voice over IP
applications targeted to small and medium size customers with multiple offices. Customers
receive the benefits of much greater call center effectiveness and customer service
capabilities that improve their business operation. They also benefit from office to
office toll bypass calling that produces substantial cost savings.
Toll Bypass.
Voice and fax traffic between a home office and branch office, normally routed through the
public switched telephone toll network, is instead carried via the Internet or a private
intranet in the form of IP packets. The benefit is cost savings by eliminating long
distance toll charges between these locations, especially for international calls.
IP Call Center.
One of the major expenses of a call center is the cost of incoming 800 lines. A call
center can use the IP Voice Gateway solution to produce substantial savings by increasing
incoming local calls and reducing incoming calls on 800 lines. This is done by setting up
local point of presence (POP) locations so geographically dispersed customers dial a local
access number, access the gateway, and route these calls via a private IP network and/or
the public Internet to the call center instead of dialing a central 800 number. This makes
these incoming calls local calls for customers and avoids 800 toll charges for these calls
to the call center.
Teleworker.
Digital telephone extender products allow you to put Toshiba digital telephones in small
branches and employees’ home offices. These employees become better integrated into
the organization by using all the telephone features available to workers in the main
office.
Strata CTX VoIP Products
Toshiba Strata CTX and Strata DK telephone systems integrate with Voice over IP telephony
gateway products that provide service enhancing and cost effective VoIP applications
targeted to small and medium size customers with multiple offices. Voice over IP telephony
gateway products offer toll bypass cost savings and provide call center productivity
enhancements that make voice over IP technology a sound investment.
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